Why does Glass Register or Stripe need my board member information?

Why does Glass Register or Stripe need my board member information?

Glass Register uses Stripe as its payment processor. Many organizations getting started with Glass Register do not yet have a Stripe account, and even those who do, may not have filled in all the information about their board members when setting up Stripe. When connecting Glass Register to a Stripe account, Stripe may prompt you for a few different things to verify your organization's charitable status, including the list of current board members and their addresses.

Glass Register does not use or store this information. Instead, Stripe uses as part of its verification process. 
    • Related Articles

    • Recurring Donations in Glass Register

      Glass Register supports one-time and recurring monthly donations processed via Stripe. This guide covers how recurring donations are processed in Glass Register and how to manage them. How Recurring Donations Work After a donor submits a recurring ...
    • Stripe Payout Schedule

      For all donations received through your Glass Register donation forms, you will receive this money deposited into your bank account based on Stripe's payout schedule. Here's how it works: The donor enters their donation info into the Glass Register ...
    • Stripe Payment Failed – Connect Account Cannot Make Live Charges

      What the Error Means When attempting to process a donation, a donor may see an error message like this: Stripe Payment failed Error: Form submission failed Detail: This Connect account cannot currently make live charges. The ...
    • How to Export Glass Register Donations

      This guide shows how to export donation data from Glass Register for reporting or CRM integration. Create an Export Profile An Export Profile defines which donation fields to include in your export file. Log into Glass Register and navigate to Export ...
    • Add a Thermometer to Your Glass Register Donation Webform

      Overview The Thermometer is a powerful social proof tool in Glass Register that visually displays your fundraising progress toward a campaign goal. It motivates donors by showing real-time contributions, including optional offsets for external gifts. ...
    Societ Academy

    Learn what you need to know, any time. Free!



    • High quality training on demand - sessions are available every day, so you can access training that fits into your schedule.
    • Training sessions that are easy to follow - helpful tips throughout each session, and access to training moderators ensure your questions get answered.
    • A certificate of completion - you can request a certificate of completion for every session you attend.



      Contact Us
      1-877-399-4645