Cloud Groups

Cloud Groups

Groups

 

A Security Admin takes care of staff members' access to the Cloud: login and password, roles, groups, connector assignments and GL assignments.

 

A DMS Admin deals with things related to donors and donations that regular users cannot do: like running e-receipts and approving donor profile changes.

 

The same user can be given both the DMS admin and the security access roles; or each role can be given to a different person. It depends on the needs of your organization.

 

Users in the "CRM All Accounts" group have access to all donors and all donations.


Users in the "CRM Selected Accounts" group have access to the donors and GL accounts that have been assigned to them by their administrator.




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