Server Error in '/' Application when accessing Silent Partner Cloud

Server Error in '/' Application when accessing Silent Partner Cloud

If you encounter an error similar to the error below when working in Silent Partner Cloud, the most likely cause that a sync between the Cloud and Desktop that was interrupted.

To resolve this issue, ensure all users are logged out for the duration of the sync and perform the sync again.



    • Related Articles

    • Error when logging in "The user account . . . is already in use on another workstation"

      With the release of version 5.24 in May 2020, the ability to identify which users are logged in to the system has been added to Silent Partner. This added functionality is a significant enhancement for clients when running a back up, or syncing to ...
    • What Does the "Could not get monthly support data" Error mean?

      If you receive this error when logging in the Silent Partner Cloud, the sync between Silent Partner Desktop and Silent Partner Cloud did not have enough time to finish.  This error will persist until a sync is performed again and allowed to fully ...
    • Using PayPal with Silent Partner - Downloading Transactions

      Downloading PayPal Donations and Transferring Funds See Previous Topic:  Using PayPal with Silent Partner - Setup With this module you are able to easily download your PayPal donation records into Silent Partner in a few short steps. Open up the ...
    • Creating Labels on Silent Partner Cloud

      Just like Silent Partner Desktop, the Cloud allows for the easy creation of Labels by generating a merge file. Step 1 Access Silent Partner Cloud and choose CRM on the left-hand menu. Step 2 On the CRM page, choose 'Labels' under 'Quick Searches'. ...
    • Silent Partner Cloud for Fundraisers

      Learn all the basics of Silent Partner DMS Cloud in this 20 minute webinar. Silent Partner DMS II - Cloud for Fundraisers Hosted by Penny Rolinski About this webinar If you are new to using Silent Partner DMS Cloud, this is where to start. In this 30 ...
    Societ Academy

    Learn what you need to know, any time. Free!



    • High quality training on demand - sessions are available every day, so you can access training that fits into your schedule.
    • Training sessions that are easy to follow - helpful tips throughout each session, and access to training moderators ensure your questions get answered.
    • A certificate of completion - you can request a certificate of completion for every session you attend.



      Contact Us
      1-877-399-4645