There are a few options for retrieving or resetting user passwords.
1) Login as an Admin and go to the user's profile. Go to Account > Manage and select "Remove Access". Then "Give Access" and provide a new password.
2) Users can use the "Forgot Password" link available when they try to log in to Silent Partner. Users are asked to enter the password associated with their account and are emailed a new password.
3) A user who is already logged in and wants to change their own password should go to their Profile and click the "Account" tab. They can then enter a New Password/Confirm Password