How to reverse and correct multi-designation receipts
Multi-designation receipts require careful attention to reverse and correct.
Each designated portion of the donation must be entered separately in order to ensure the GL accounts balance.
Each designated portion of the donation must be entered separately in order to ensure the GL accounts balance.
If possible, it is recommended to clone your original batch and set the "Is this a reversal Batch?" to yes.
Reversing a multi-designation from a cloned batch
If you are able to clone the original batch, set the "Is this a reversal batch?" option to yes.
All of the individual donations will be split and reversed for you.
Post the batch and process as you would normally. Please refer to the flowchart on this ticket for more information about whether to process the receipt or not.
Reversing a multi-designation from a new batch
If the original batch contains too many other donations and it is simpler to start a new batch to reverse your multi-designation receipt, then please ensure that you reverse each designation individually. To determine which GL Accounts, motivation codes, etc. to use for each designation, please run a Donation Details Report (F11) and the Detailed Donation history option.
This report version is available for SIlent Partner version 5.26 onwards.
Create a new batch, select the donor, and select Multi-designation gift. Enter each donation individually, mirroring the original donation entry, but with the amounts reversed.
ie A $100 donation on the original donation entry would be a -$100 donation in the correction.
Note that the Total Amount for the gift must also be the negative of the original total gift.
In our sample, the original donation was $300 evenly divided between accounts 2020, 4010, and E100. The multi-designation reversal should appear as follows:
Post the batch and process as you would normally. Please refer to the flowchart on this ticket for more information about whether to process the receipt or not.
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