Setting up a corporate SMTP account in the Cloud

Setting up a corporate SMTP account in the Cloud

N.B You must have Cloud administrator access. Here are the steps taken to enter the new SMTP settings.


Log into the Cloud. Go to Administration-DMS Admin-Manage Lookup Tables







Scroll down to the SMTP Accounts for your Organization




To add a new account click on the Add account link. Here you would enter the information in the appropriate fields.Once you've entered all the necessary information, it is time to test the settings. On the far right side you will notice a box to enter an email address and click send to test.



If successful, you will see a popup validating your credentials. If there are any errors, a popup will appear and let you know what is missing.

Don't forget to SAVE!

Check your emails!




    Our products got an upgrade!



    Some screenshots and help videos have been made using older versions of our products. Though your version's colours and themes may appear different than what you see here, the instructions, links and advice in this article are still accurate and useful!


      • Related Articles

      • Campaigns / Bulk Mail

        From Silent Partner Cloud, go to Communications > Campaigns > Campaign Menu.   With Bulk Mail you have the option to view current, active campaigns or to create new campaigns. Campaigns can be either email campaigns or print campaigns. In this ...
      • Setting up SMTP Email in the Cloud - One Donor at a Time or Bulk Mail

        Connect a Personal mail account to mail donors one by one This will allow you to click on a donor's email address when you are on their Profile screen and send an email. From your main screen, on the right hand side, click on your name, go to My ...
      • Setting up email in Silent Partner Cloud

        How to set your email address to email individuals from the Cloud. If you want to send email to donors by clicking the link on their donor profile, you must set up your Primary Email Client. There are three options you can choose from to set this ...
      • Using PayPal with Silent Partner - Setup

        Initial Setup: Before we can install the new Online Donations Module a few maintenance Items we’ll need to take care of first. Sign-up for a Nonprofit PayPal account if you have not done so. (instructions here) Link your PayPal account to the bank ...
      • PayPal Setup for Charities

        [ratings] Signing up for a Non-profit PayPal Account: Step 1: Paypal – NonProfit Solutions website https://merchant.paypal.com/ca/cgi-bin/?cmd=_render-content&content_ID=marketing_ca/donations&nav=0.3.3 This web page will give you an overview of the ...
      Societ Academy

      Learn what you need to know, any time. Free!



      • High quality training on demand - sessions are available every day, so you can access training that fits into your schedule.
      • Training sessions that are easy to follow - helpful tips throughout each session, and access to training moderators ensure your questions get answered.
      • A certificate of completion - you can request a certificate of completion for every session you attend.



        Contact Us
        1-877-399-4645