If you want to send email to donors by clicking the link on their donor profile, you must set up your Primary Email Client. There are three options you can choose from to set this up.
To begin, in the upper right corner of Silent Partner Cloud, click on your name, select "My Account' and then go to "Email Settings" section.
If you wish to use your company’s email address, select "Other" for your Primary Mail Client and enter your email address in the Primary Email Address field.
Selecting this option will prompt your email system (ie Outlook) top open a window when you click on someone's email address.
To use a web-based email system, such as Gmail, select the appropriate option in the "Primary Email Address" drop down. Enter your web-mail address, such as firstname.lastname@example.org, in the Primary Email Address field.
Using Gmail as an example, when you click on a donor’s email address, Gmail’s message window will pop up, and records of your sent mail will appear in your Gmail account.
If you wish to use an SMTP mail please click here for help.
Setup for Mailing Groups of Donors (Bulk Mail Campaigns and Say Thanks)
You cannot send more than 50 emails at a time through most web mail clients, such as Gmail and Yahoo.
If you have Cloud Administration privileges you can set up your Organization’s SMTP account by going to Administration -> DMS Admin -> Manage Lookup Tables