Silent Partner Maintenance
How to use Bulk Replace
Over time the information stored on donor records can get messy or becomes outdated making it difficult to work with your data. Bulk Replace is a feature of Silent Partner that allows you to add, delete or remove information from multiple records at ...
How to Archive (Remove) Inactive Donors in Silent Partner
If your donor list is growing too large to manage, you may wish to archive inactive donors. This process removes donors from your active list, but does not truly delete them. Their gifts will still be displayed in reports with the name "deleted ...
Troubleshooting Silent Partner Desktop in 4 Simple Steps
If Silent Partner Desktop is not working normally, or you are receiving error messages, there are 4 simple steps you can take before calling for support. Ensure all users are signed out of Silent Partner before proceeding. Step 1. Check for updates. ...
Silent Partner has disappeared from my desktop, how do I get it back?
If Silent Partner is installed locally (on your computer, not a server) and your shortcut/ desktop icon has disappeared, follow these steps: Go to the Windows (C:) drive on your computer and scroll down to find the SPW (Silent Partner) folder. Open ...
Data Dictionary Maintenance: Rebuild the Tables
Data Dictionary Maintenance: Rebuild the Tables Delete the 3 tables that make the data dictionary so its rebuilt again. Delete: - spmdbf.* - spdcdx.* - spdstr.* Run SP it will generate those again (if it doesn't, run a complete checkup ...
How to Update the Silent Partner Desktop
How to Update the Silent Partner Desktop application Societ is constantly working to improve our software, as a result there are constant updates to the application. Customers should try and update the software every couple of months, or whenever an ...
How to Backup the Silent Partner Desktop
Step 1: Go to the opening screen (aka the “green screen") and click on the “Back up data files” button. [You can also access the backup feature through Maintenance => Backup/Restore => Backup Files] Step 2: You will now have a window pop up giving ...