ADS error 7010 procedure
ADS error 7010 procedure
If the customer ever gets an error message like this:
Along with this error:
IF SPS is open, just go to Maintenance-Rebuild Index files and it should take care of the issue.
If SPS is closed (customer can't open it) go to the SPS folder and delete RECTAD01.cdx and restart the application.
Related Articles
Server Error in '/' Application when accessing Silent Partner Cloud
If you encounter an error similar to the error below when working in Silent Partner Cloud, the most likely cause that a sync between the Cloud and Desktop that was interrupted. To resolve this issue, ensure all users are logged out for the duration ...What Does the "Could not get monthly support data" Error mean?
If you receive this error when logging in the Silent Partner Cloud, the sync between Silent Partner Desktop and Silent Partner Cloud did not have enough time to finish. This error will persist until a sync is performed again and allowed to fully ...Error when logging in "The user account . . . is already in use on another workstation"
With the release of version 5.24 in May 2020, the ability to identify which users are logged in to the system has been added to Silent Partner. This added functionality is a significant enhancement for clients when running a back up, or syncing to ...Year End Process
Backup your database We recommend backing up regularly even if your server is backed up. There are a few reasons for this Silent Partner backups are really easy to restore, so there is no need to contact your IT department Point-in-time for ...Receipt Correction Process
The receipt correction process allows you to choose between replacing a receipt or correcting a receipt, and whether or not to include "Cancels and Replaces" on the new receipt. If you are on version 5.23 or earlier, please update your Silent Partner ...
Societ Academy
Learn what you need to know, any time. Free!
- High quality training on demand - sessions are available every day, so you can access training that fits into your schedule.
- Training sessions that are easy to follow - helpful tips throughout each session, and access to training moderators ensure your questions get answered.
- A certificate of completion - you can request a certificate of completion for every session you attend.