Getting Started with Glass Register
Glass Register is a donation management platform designed for nonprofits. It gives you everything you need to create branded donation forms, send confirmation emails to donors, and export your fundraising data — all from one place.
This article walks you through logging in for the first time and orienting yourself in the admin panel.
Logging In
Glass Register uses a two-step login process.
Step 1 — Enter your organization name
2. You'll see a field asking for your Organization Name
Tip: If you can't find your organization name, double-check the exact spelling and capitalization 
. Organization names are case-sensitive. See Login & Authentication Issues for common problems.
The Dashboard at a Glance
After logging in, you land on the Donation Forms Dashboard. This is your fundraising home base.
The dashboard shows six key metrics:
- Month Over Month Growth — How your online donations are trending compared to the previous month
- Average Donation Amount — The mean gift size across all donations
- One-time vs. Recurring — A breakdown of single gifts versus monthly donors
- Total Raised All Time — Your cumulative fundraising total
- Total Raised YTD — What you've raised so far this calendar year
- Total Raised Last 30 Days — A rolling 30-day snapshot
- Total Credit Card Fees Paid on Your Behalf — How much Glass Register has absorbed in processing fees
If you're just getting started, most of these will show zero or "no data" — that's expected. As donations come in, the charts and totals will fill in automatically.
Navigating the Admin Panel
The left sidebar is your main navigation tool. It's always visible and organized into sections:
| Sidebar Item | What It Does |
|---|---|
| Donation Forms → Dashboard | Your fundraising metrics overview |
| Donation Forms → Forms | Create, edit, deploy, and share your donation forms |
| Donation Forms → Social Proof | Manage social proof display settings |
| Email Templates | Create and manage donor confirmation emails |
| Donations | View and manage incoming donation records |
| Exports | Export donation data as CSV/spreadsheet files |
| E-Cards | Digital card functionality |
| Settings | Users, payment settings, notification preferences |
Click any item to navigate to that section. The active section is highlighted in the sidebar.
Note: Glass Register is a single-page application. Use the sidebar to navigate — don't use your browser's back button, as this may log you out or lose your session.First Steps for New Users
If this is your first time in Glass Register, here's a recommended path:
Need Help?
Use the help articles in this series to guide you through each feature. If you get stuck, contact your platform administrator or Societ support.
Related Articles
Welcome to Glass Register
Welcome to Glass Register. We are glad to have you here. This getting started guide is designed to help new clients understand the Glass Register platform, learn the core features, and take the next steps toward collecting donations with confidence. ...Why does Glass Register or Stripe need my board member information?
Glass Register uses Stripe as its payment processor. Many organizations getting started with Glass Register may not have a Stripe account yet, and even those who do may not have filled in all the information about their board members when setting up ...Recurring Donations in Glass Register
Glass Register supports one-time and recurring monthly donations processed via Stripe. This guide covers how recurring donations are processed in Glass Register and how to manage them. How Recurring Donations Work After a donor submits a recurring ...How to Create E-Cards in Glass Register
E-Cards provide a powerful way to create an emotional touch point for your donors and inspire more giving. When you're using E-Cards, a donor will have the option to send a beautiful, personalized e-card in honor or memory of someone special. Whether ...Creating a Donation Form in Glass Register
Overview Glass Register donation forms allow organizations to collect contributions online through a shared link or an embedded form on their website. Donation forms are commonly used for: Online fundraising campaigns One-time or recurring donations ...
- High quality training on demand - sessions are available every day, so you can access training that fits into your schedule.
- Training sessions that are easy to follow - helpful tips throughout each session, and access to training moderators ensure your questions get answered.
- A certificate of completion - you can request a certificate of completion for every session you attend.