Donations and Receipting
Reissuing Donation Receipts
Overview Glass Register allows staff to reissue donation receipts and change the email recipient for an existing receipt directly from the dashboard. This process is commonly used when: A donor did not receive their receipt A receipt needs to be ...
Recurring Donations in Glass Register
Glass Register supports one-time and recurring monthly donations processed via Stripe. This guide covers how recurring donations are processed in Glass Register and how to manage them. How Recurring Donations Work After a donor submits a recurring ...
How to cancel a recurring donation
If a donor contacts you and wants to cancel their recurring donation, follow the steps below. Log into Glass Register and go to your Donations list. Use the filter options at the top of the list to narrow down the donations by the Donor's Name, ...